The City of Turku provides family law services under the host municipality model for Kaarina, Kemiö Island, Koski Tl. Kustavi, Laitila, Lieto, Marttila, Masku, Mynämäki, Naantali, Nousiainen, Paimio, Parainen, Pyhäranta, Pöytyä, Raisio, Rusko, Salo, Sauvo, Somero, Taivassalo, Turku and Vehmaa.
Holiday activities for persons with intellectual disabilities and severe disabilities are organised on the basis of the essential care needs arising from the guardians’ work or studies.
How do I apply for a service?
- The special family work service provides parents with means for responding to the challenges related to the child's or young person's intellectual disability in everyday life.
- A fixed-term service based on an individual service need assessment taking into account the family's overall situation.
How do I apply for a service?
The service voucher is not tied to a specific time and day of the week. Each client can use the voucher when they wish because they pay their own contribution themselves.
The decision to issue a service voucher for support for informal care is made by the office holder at the social and health administration on a per informal care recipient basis. The informal carer must be able to manage matters related to the service voucher such as agreeing on the specifics with the service provider.
Support for informal care refers to the financial compensation (care fee) and various services provided in order to support the care and other assistance that an elderly person or a person with a disability or illness receives in their home. These services are defined in a care and service plan drawn up for the care recipient.
The purpose of the disability services act is to promote the ability of a person with disabilities to live and act as an equal member of society with others, and to prevent and eliminate the disadvantages and obstacles caused by disability. (Act on Disability Services and Assistance, section 1). When planning services for children and young people, the services and support forms best suited for age-based growth and development are assessed.
Financial assistance for cars and car-related aids and devices is granted on a discretionary basis primarily to young people and people of working age with severe disabilities. It may also be granted for the everyday transport of a disabled child that uses an electric wheelchair.
Aids and devices for a car
A person with severe disabilities may apply for compensation for necessary modifications and/or additional devices and aids required by the disability. Financial assistance for a car or car-related aids and devices is granted on a discretionary basis primarily to young people and people of working age with severe disabilities but also to the everyday transport of a severely disabled child using an electric wheelchair.
There is no fee for booking a standard taxi for journeys made with a taxi card under the Disability Services Act (more information in the guidelines in Finnish).
You can order a taxi from the following numbers:
- 260 2510 (landline) or
- (02) 260 2510 (mobile phone)
- E-mail: firstname.lastname@example.org
- Text message: 040 533 6483
- App: Book a taxi
Taxi for passengers with disabilities
The taxi user may book the car from:
Service vouchers for personal assistance are used by clients with severe disabilities who need assistance in their daily activities at home (washing, dressing, dining) or away from home (accompanying and assistance with daily transactions). Clients can be disabled in many different ways (physical disability, visual impairment, progressive illness, such as MS, intellectual impairment, etc.).
Supported employment and work activities
The working life needs a wide range of workers
The coach services in supported employment for jobseekers and companies are:
Family care for persons with intellectual disabilities is organised either as short-term or long-term family care. Service in this case means 24-hour care in a private home.
A commission agreement is concluded with the family carer, which defines the content and duration of the care. The Welfare Division pays the fees and compensation for expenses for the carers in accordance with the agreement.
If you are interested in taking people with intellectual disabilities into short-term or long-term family care, contact Paletti's social workers or service advisors.
Housing services are provided to persons with an intellectual disability tailored to the person's individual needs. When assessing housing options, the person's need for help, care and guidance in daily life is taken into account.
Services can be provided in different housing units, group homes and residential care facilities, or as a service to one’s own home.
The disability services psychologist serves residents aged over 16 who need special services due to an intellectual disability.
The psychologist cooperates with other social and health care professionals.
- preparation of rehabilitation and service plans in cooperation with other professionals in disability services
- supportive individual visits
- cognitive examinations
Day activities for persons with severely disabilities
Day activities for persons with severe disabilities are intended for those who are unable to participate in other work activities due to a very severe disability or illness. Day activities that support self-sufficiency can include cooking, exercise, conversation, camping, creative activities and the practice of social skills.
Essential housing-related services may include assistance with daily activities.
Services and support measures can be provided in different housing units, group homes and residential care facilities, or as a service to one’s own home. For more information on housing services reserved for persons with severe disabilities or persons with intellectual disabilities, please contact social workers of disability services.
Most housing services are provided as a purchased service. The disability services provided by the city include three units that offer 24-hour house care:
The City of Turku Oral Health Care unit invites pupils for an oral health check when they are in their 1st, 5th and 8th years at school. In addition young people are invited for an oral health examination at the age of 16.
The intervals between examinations and treatments may be more frequent depending on the individual’s need as assessed by an oral health professional. We carry out examinations at dental clinics as well as in mobile units at schools.
Personal assistance is provided to a person with a severe disability who needs the assistance of another person in their daily activities:
- to work and study
- to participate in hobbies
- to participate in society, or
- to maintain social interactions.
You can apply for personal assistance at the city's services for the disabled. The social worker evaluates the way the service is implemented in cooperation with the client. Different practices can be combined.
A transport service covers an ordinary taxi or a disabled taxi.
You can apply for the transport service at the services for the disabled. The telephone service to book an appointment with a social workers is open Mon, Wed and Fri 9 a.m.–10 a.m.
The telephone service for service managers of transport services for persons over 70 years of age is open Mon – Fri 9 a.m. – 11 a.m. and Mon, Tue and Thu 1 p.m. – 2 p.m.
New customer at the immigrant office
The services of the immigrant office are targeted at immigrants with refugee backgrounds in Turku who have lived in Finland for a maximum of three years.
Sign up at the immigrant office info desk Mon–Fri 9–10 a.m. and take your ID card, residence permit decision and rental agreement with you.
In an emergency, always call the general emergency number 112 and act according to the instructions received on the telephone.
Guidelines for accidents at school
School meal is an important part of the educational work of the school. The school meal is used to guide the pupils towards the right kind of eating habits and good manners.
The school lunch is meant to cover one third of the energy need of the day. In addition to providing energy for the school day, the lunch will advance the well-being of the child/youth, reinforce eating habits that advance health, teach good manners, and lead diners to new tastes.
The activities of the family clubs are preventive child protection. You can join the service under the guidance of a nurse of the Maternity Clinic or the Child Welfare Clinic or a social worker specialized in child welfare.
The employees of the group provide guidance on issues related to the childcare and upbringing as well as they support parenting. In family clubs you can learn everyday skills and prevent exhaustion and loneliness as a parent. The club also provides peer support for the families.
The home service for families with children includes, for example, the necessary assistance in the home care and support for the daily routines of the family with children, support for the parenting and for the functioning of the family.
The contact person is the family conselor of the city, who also makes the mapping home visit, which is a prerequisite for providing the service.
Read more: Home service for families with children